CUSTOMER SERVICE IN A DIGITAL WORLD

Customer service in a digital world

As commerce has moved online, customer service has had to evolve. Some of the best businesses used to stand out with their attention to detail, personal touch, and ties with people in the community. With the increasing shift to online business models, customer service has shifted to live chat, social…

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Avoiding an investigation: How does risk assessment work – what do HMRC look for?

Avoiding an investigation: How does risk assessment work – what do HMRC look for?

The number of tax enquiries is on the increase; the reason is not that more taxpayers are seeking to defraud the tax system but because advances in digital technology and data exploitation are enabling more efficiently targeted enquiries. For example, although HMRC undertook fewer stamp duty land tax investigations last…

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Capital Gains Tax - Rules for transfer of assets between spouses

Capital Gains Tax – Rules for transfer of assets between spouses

Although married couples and civil partners are assessed individually for capital gains tax purposes and each has their own annual exempt amount, a special rule allows them to transfer assets between them at a value that gives rise to neither a loss nor again. This can be very useful from…

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Kickstart Scheme Program 2021

Kickstart Scheme Program 2021

If you’re an employer who is looking to provide job placements for young people, then the Governments Kickstart Scheme is a great way to take on young people with the help of significant funding. The Government are providing funding to create jobs. Who can apply for the Kickstart Scheme funding?…

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WHAT IS MEANT BY TAKING ‘REASONABLE CARE’-.jpeg

What is meant by taking ‘reasonable care’?

All taxpayers have a responsibility to complete their tax returns correctly, to the best of their ability. However, inevitably, mistakes occur which may not be the taxpayer’s fault; other times the ‘error’ may be deliberate. There is a statutory definition of ‘careless’ which provides that an ‘inaccuracy in a document…

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NEW FURNISHED HOLIDAY LETS – APPLYING THE TEST

New furnished holiday lets – Applying the test

All business must start at some point, and a furnished holiday lets (FHLs) business is no exception. Unlike other rental properties, furnished holiday lettings enjoy special tax rules. As a result, they are able to benefit from capital gains tax reliefs for traders and claim capital allowances for furniture, fixtures,…

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How to find Capital gain on the sale of an investment property

How to find Capital gain on the sale of an investment property

If you sell a property that has not been your main residence throughout the period that you have owned it, you may need to pay capital gains tax if a gain arises on the disposal of the property. This may be the case if you have an investment property, such…

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Gifting property to the children

Gifting property to the children

No one likes the idea of the taxman taking a chunk of their estate when they die, particularly if it will be necessary to sell a much-loved property to pay the inheritance (IHT) bill. The introduction of the residence nil rate band (RNRB -set at £175,000) means that a couple…

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WHAT NEXT AFTER THE FURLOUGH SCHEME ENDS

WHAT NEXT AFTER THE FURLOUGH SCHEME ENDS

From 1 August 2021 until the scheme ends, the Government’s grant reduced a final time to 60% of furloughed employees’ wages for their unworked hours at a cap of £1,875. Your client has needed to contribute 20% to staff wages up to £625 and this will remain the same until…

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